Blue light? Red light.

Yesterday afternoon this tweet [screengrab above, in case it gets deleted] popped into my stream, as a result of a RT from a friend. This friend has thousands of followers, and tends to pick content with care, so it caught…

The underpin

A quick post on identity, written after seeing Dave Birch’s marvellous TEDx talk on identity, but rooted in a Nasty Thought about identity assurance (proving things about you to be true) that’s been troubling me for a while. To summarise…

It kinda depends…

The BIS consultation on the next stage of midata has been announced. Obviously it’s a no-brainer that making nasty old companies do more, for free, for nice-us-the-consumers is a Good Thing, innit? Well, maybe… But it kinda depends how widely…

Know Me, Know Me Not

A featureless airport departures hall. Behind the check-in desk, a large warrior stands, strip-lighting lending a pale lilac wash to his magnificent plumed helmet. Half-way along the queue is a rather dishevelled Tortoise, surrounded by heavy bags. Achilles (for he’s…

Seeing red

A bold tweet’s been getting a bit of an airing this morning: Shall we have a closer look at that one? Firstly, I have some doubts about the practicality of actually getting the smoking-tyre photos needed to make this work.…

Publishers and publishing

There’s these three middle managers on a train… No, it’s not a joke. Not really. About 1pm today, these three geezers are on my train, on their way to a management meeting. The figures and charts strewn over the table…

Customer First? Yeah, right.

I see, via the excellent Robert Brook mail-out (do please subscribe), that there’s another site out there trying to cut the biggest Gordian knot of all in the field of customer services. Of course customers want cheapness. Of course customers…

The problem with the TaxPayers’ Alliance

Or let me be more specific: my problem with the TPA. (Also applies to the Tea Parties of this world, and other proponents of what we might term small-state, individual-freedom libertarianism.) It’s this. At the very highest level of political/economic…

Nice one, Trevor Downing

Fate, and the vermin who buy and sell marketing lists, have a strange way of mocking. When money’s never been tighter, my name and address seem to have been tagged with the hilariously inaccurate description: “high net worth, definitely a…

Fare dealing

Remind me again: what’s the purpose of opening up all this public data? Ah yes, that’s it. To create value. And you can’t get a much stronger example of real value in the real world than showing people how to…

Virtually rational?

One of the most fascinating angles to emerge from the LA Fitness story is the differing perceptions people have of the value of goods and services. Specifically, much of the public support for the contract holder undergoing hardship seems to…

Petitions, targets and deadlines

What is it that really makes you sign a petition? I’ve given a lot of thought to this question today. Triggered by one particular petition that has seen an 11th hour surge of promotion through social networks. And I can’t…

Delightful

Doing a bit of writing. Couldn’t remember whether tax payer was one word or two. Didn’t want to bother @danosirra. Googling gave mixed results. And it wasn’t in the ever-reliable Guardian Style guide. So I dropped them a note: From:…

Buzz off

It started with this pre-Christmas story. [Minister says we should strongly oppose discrimination against teenagers. Particularly when it’s done using those mosquito device thingys.] Mosquitos? Those ultra-high-pitched teenager-deterring screeching devices that provoked all that press attention a few years back?…

Scroungers

Great word, isn’t it? And so many of them around, too. I mean, we all know one or two ourselves, don’t we? Don’t we? So, where to start with all this stuff…Mr Byrne and Mr Miliband seem but the latest…